Clairol.co.uk

I have used Nice and Easy for over 15 years and you have changed the formula during this time. Todays new formula is the best!! I too can't get 8CB but are using 9B it is great..easy,creamy, quick and the colour is lovely.. Thankyou..Sue

After using your products for years always had the same colour got what I thought was my shade for it to turn my hair from light blonde to brown. So I waited a few weeks tried a lighter shade it then turned my hair Grey. I'm not the only person who has had this problem with the new colours. What have you done to the colours

What has happened to Niceneasy number 8CB Medium Light Champagne Blond???? I have been in every shop that sells hair colour & no one is stocking it since the new packaging has arrived. I've had to purchase number 7CB Dark Champagne Blonde but have a feeling that it will be too dark. If so, then I shall have to look at other brands which will be a shame after 15years as a loyal customer.

I purchased your new and improved Permanent hair colour in 6G Light Golden Brown to do my roots but I am very disappointed at the change to the colour that actually came out a very dark brown, almost black. I have used light golden brown shade for a long time and was happy with the colour as it was being a lovely light shade. The new shade that you describe as new and improved was no improvement to me as was far too dark and has stopped me using it again. I will not be purchasing this again. Very unhappy with the changes to the product and would like the colour returned to the old shade that it was.

I Have been using nice n easy for many years and have been very pleased with the result.I use 9pb light pale blonde. I have bought the same in the new packaging but my hair has come out much darker than usual and not got the normal gloss so am very disappointed.What is the answer please?

Used Nice N Easy for years this new one is awful, dyed my hair and everything else had to use bleach to clean bath and sink, and as for hairline don't go there bring back the old one please. will have to go elsewhere so disappointed

I just open my box of Clairol Dark Warm Brown 82 and there's no instructions or gloves, not very helpful!!!

i have been using your product for many years and have found that I now have to dye my hair every two weeks as your colours do not seem to be lasting very long very disappointed indeeed

I used to use 106B, but no longer available, I used 8gn/105g last time, much to blonde /red for me, how will I tone it back. oconnellrose{a}hotmail.com

i cant believe i have found nicen easy no. 10. i have bleached my hair for 40 yrs and someone recomended to try your hair colorant. my hair has never looked better, it looks exactly the same as colour on the box. thankyou clairol

I have used the dark brown root toch up for years now but recently I have purchased two boxes and found the colourant to be wrong ! Instead of brown it would appear to be for blonde. Please could you advise if there is a problem as I am reluctant to buy anymore incase this happens a third time .

I live on the IOW and am finding it I'm possible to find supplies of Perfect 10. I use the shade lightest blonde. Can I purchase supplies by phone or Internet. Can't get through on telephone numbers on box

Very unhappy! I have used nice'n easy 104 (Natural Honey Blonde) many times, now you have changed the number to 8G QUOTE: New Number, same great shade. WELL IT ISN'T!! It's red, doesn't cover properly and doesn't cover greys!! I have had to use a much darker shade to cover the awful colour and now my hair is way darker than I want - did I mention I was VERY UNHAPPY????

I recently purchased 2 x perfect 10 light auburn 6R shade from Tesco to find that when I came to use the second box there is no high gloss colour creme. Very frustrating. Can i get a replacement? Not got receipt now.

I am planning on dyeing my hair using Perfect 10 Medium Blonde. I have used this product before, when my hair was shorter, but need to know if is ok to double up on the colour now my hair is much longer. Some other makes recommend this in their instructions,when hair is long.

I have used this product for years, but the last twice after using 114A Natural Lightest Golden Brown my hair has turned out Auburn Red! I am so unhappy about this. Has something gone wrong in the packing factory? Where do I send my complaint please.

Hiya in may i had my hair dyed blonde in a salon its coming out now could I use nice n easy blonde dye on top of it thank you

I bought nice'n easy foam to colour my hair before going on holiday next week,as I have used this many times I didn't think to check the contents of the box before mixing the bottles only to find the foamer cap was missing this meant I was unable to use it and had to throw it away. I am a pensioner and cannot afford waste.If I sent the box and the receipt would I be able to get a refund?

I was taking two packs of Clairol nice and easy no 87 natural ultra light on holiday (3 months) to Spain but the security took away the colour activator creme .can you help as I can not use the product without these. I have used this product from the time it came on to the market and love it Kind regards Christina Ruffell

Help, this is the second time this has happened to me .On getting the product home and getting ready to dye my hair on opening thr box i find the conditioner missing! . Is this happening at the factory or is it being stolen?

I used Nice and Easy 103 today (love the colour and ease of application!)and found you had replaced the nice, well fitting gloves for nasty, ill fitting, rough ones. I much preferred the other gloves. Can you please bring the nice gloves back?