Billpayment.co.uk

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Got to be the most useless site around and totally unfriendly. Designed by a monkey (apologies to monkeys - you are probably not that stupid) Thank goodness I still have a cheque book and pen....just got to find a post office still open !

I couldn't even get started so I gave up straight away

Totally useless !!!!!!

so then HOW DO YOU THIS SITE.There are no links to tell you what to do

I tried using this "easy method" to try to pay my self assessment with a debit card. After being on line for more than an hour I gave up. It is a waste of time. It is easier to add a negative comment than pay a bill. Anyone see anything wrong with this picture?

What a load of B*llocks. set up after a lot of hassle. then went to pay bill, only to be told that it exceeded the £2000 limit. Get a life, you either want these bills paid or you don't.

waste of time

Yes. I agree with most of the negative comments. Didn't even get started. Rubbish. Don't waste your time. Use the phone or pay directly 'old fashioned way' at the bank - even that's quicker.

I totally agree with most of the comments already shown here. Surely it would be quite simple to put a link here to pay a bill easily and straight forward. It seems the comments are not being studied by your site managers. Pull your finger out!

just used site for first time to pay council tax wish i had done this long ago so easy and im a pensioner

site updated 14 Dec 2008!comments on site FROM 2009 to 2012 stating its not working - I'm not going to try. IS THERE ANY ONE THERE??

Just tried this, simplicity itself. All you need to know is to hit the right button

im the 38th happy member

Oh well, I tried, back to the phone!!!!!

what a load of rubbish couldn't even get started get rid and start again. Back to reliable old cheques!!!!!!!!!!!!!!

Decided to pay my Wessex Water a/c on-line but having read comments on this site I won't bother - must be easier and simpler to pay by telephone.

where is my money....I paid my water bill and there is no record of it being paid......now I am worried..why are companies using this site?

too complicated, easier phoning up! Im never gonna use this site.

these comments r here 4 a reason !!!!!!!

could not register then could not pay much needed rent waste of my time!!!!!!!!!!!!! I WOULDT EVEN WASTE YOURS

I am not a great fan of banks these days but I must give credit when they occasionally get something right. Using the Santander site under www.billpayment.co.uk is a piece of cake even for an IT illiterate like me. They also store the information for your next visit to the site, you can add other companies to be paid, they tell you the bill has been paid and send you an email with a transaction reference number. I wish they were all as easy as this.

i found it easy to regiser but i agree its crap i got to the end then the page didnt load properly after i put in my card details now i dont know if its been paid or not now! next time i will just pay it at the post office its much easier

After reading comments, i won't even bother!!!!!

This is a load of crap, I am trying to pay a bill as a first time customer,its not user friendly.get your act together or close this site. Brendon

absolutley agree what a load ovcrap time and time again i tried i give up phone is easier than this!!

it's not possible to pay you water bill on line ............HELP

this is garbage

could not even get started, what happened to the old site,switch on and short it out

I got as far as regestering my bristol/wessex water account then gave up. I know rockydiver thinks we all lame but i'd say we all sane and the site is shite. I agree, W Water should stop saying bills can be paid on line, or find a better site.

whats the problem you lamers. Klick on billpayment.co.uk go to santander bill pay website, register, register the bill you want to pay, pay it, job done - welcome to the e world.

wanted to pay my wessex water bill but could not even start. SOOOO confusing?? This is absolutely S**T.

Works, but not well ,having so many frustrated customers is a clue, or maybe not ?Rating, is 1 good or bad ?

Wessex Water should stop advising customers that they can pay their bill online as this is evidently NOT possible.

totally agree this site should be banned now,and wessex water should get their act together,

Agree, could not pay Wessex water bill

A waste of time can't recognise Wessex Waters Customer Reference:

Been trying to pay my council tax bill for 4 days now....what the hell is going on......no wonder our councils are in trouble.......now,of course I'll probably get a threatening letter.Nice job Fife!

Redirection, passwords, what kind of scam are you people running here??? You certainly wont get my details on line, wouldnt trust you any further than I could throw you. Absolute rubbish site. Get yourselves a good designer.

What a completely useless site. All I wanted to do was pay my Council Tax on-line. How, in this day and age, can someone make life so difficult. I have reported this scam to my Council and I will be paying at my bank from now on. What a load of utter crap!

Do I really need to find another password to pay a bill. Get a life and make things easy. Get rid of it.

I agree with all the comments, I nearly gave up until I read the comment about clicking on "Billpayment.co.uk" at the top of the page, after that no problems. A big sign saying "click here" would have saved me twenty minutes!

really easy to use if you use common sense click on billpay.co.uk at top of page the rest is easy.

i agree this is a waste of time, take it off trhe net..its crap

Totally agree with other comments - absolutely useless. i will be visiting my bank to pay my water bill after Christmas

I thought it would easy too i agree it,s load of crap

I agree with all coments,

How the hell do you make a payment?? cant find any links for this , utter CRAP

a waste of time cant get a link to pay my water bill, disgusting service, take off the internet you are useless

put all my details in to pay a bill and it then says it cant do it, what's the point of having it if it cant recognise your details.

Totally useless. Whats the point of directing customers hear to pay their bills when if there is a link even the site cant find it in search.